Privacy Policy

Introduction

At AgentReach, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Our services require users to be at least 19 years old, and continued use indicates acceptance of these terms.

Information We Collect

We collect standard registration data including names, email addresses, phone numbers, and payment information when you sign up for our services or contact us.

Handling of Clients' Customer Data

From time to time, you may provide us with your customers' data (e.g., email lists) for import into Mailchimp or CRM systems. We access this data solely for the import process and delete it immediately afterward. No data retention occurs beyond what's necessary to complete the request.

Use of Information

Personal information enables service delivery, communication, and experience improvement. We may send updates or promotions with opt-out availability. Data processing occurs in internal systems for lead management and marketing purposes.

Data Protection

Security measures include encryption and secure servers protecting against unauthorized access. Only authorized staff can access information under confidentiality agreements.

Data Retention

We keep your personal information only as long as required by law or for the duration of your active subscription. After that period, data is securely deleted or anonymized.

Third-Party Sharing

We don't sell personal information. We may share data with trusted third-party service providers when necessary for service delivery or when required by law. Third-party tools we use (such as Mailchimp) must protect data per our directives.

International Data Transfers

We currently operate in Canada with data stored domestically. Future international expansion would involve transfers meeting applicable protection standards.

Your Rights

You can access, update, or delete your personal information by contacting support@agentreach.ca. You may also request limitations on data usage or opt out of marketing communications.

Cookies and Tracking

We use cookies and similar technologies to improve website functionality, track usage, and enhance our services. You can manage tracking preferences through your browser settings or by contacting us directly.

Policy Updates

We may update this policy as our services evolve or laws change. We will notify you of material changes via email or on our website. Continued use of our services after updates indicates acceptance of modifications.

Contact Us

Questions about this privacy policy? Email us at support@agentreach.ca.

500 Centre St S, Calgary, AB T2G 0E3